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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Bredeson

August 16, 2025

5  out of  5
rating by Eric Bredeson
"After having some difficulties with another insurance company, I was looking for alternatives. Agent Vincent Joostema reached out to me (before my existing agent returned my email request) and not only provided a rough estimate without requiring a lot of information but followed through on my questions, producing a proposal that provided better coverage than I had at a lower cost. Exceptional service level."
We responded:
"Thank you so much for The review Eric! It was such a pleasure serving you. We look forward to taking care of your insurance needs! - Shawn Hughes State Farm"
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Jen S

August 15, 2025

5  out of  5
rating by Jen S
"Vincent was a great agent to work with. He was very friendly and professional. He really took the time help me weigh my options and understand what I was getting. Highly recommend if looking for auto insurance."
We responded:
"Thank you Jen! We take so much pride in serving and educating our clients! Thank you for the opportunity to serve you and your Auto Insurance needs!"
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Sarah Barksdale

August 15, 2025

5  out of  5
rating by Sarah Barksdale
"I got help from Anna and she was very quick and easy to work with! Highly recommend!"
We responded:
"Thank you for the kind review Sarah! It was such a pleasure serving you! Thank you for trusting us with your Auto Insurance Needs! - Shawn Hughes State Farm"
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Judy Blackwelder

July 24, 2025

5  out of  5
rating by Judy Blackwelder
"Shawn presented a thorough and wonderful review of our present insurance on our house, automobiles and business. He made several suggestions that will improve our coverage but did not put us under any pressure to decide then and there. We will have another meeting soon to finalize his ideas and plans."
We responded:
"Thank you so much for the Review Judy! It has been such a pleasure serving you and your family for so many years! Thank you for trusting us with your Auto Insurance, Business Insurance, Condo Insurance, and Umbrella Insurance! - Shawn Hughes State Farm"
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Hannah M

July 22, 2025

5  out of  5
rating by Hannah M
"I've been going to State Farm for a long time and this team has never let me down. The other day I had a lot of confusion about my renters insurance as I was trying to renew it (simply because insurance can be hard to understand). I talked to Chris and he helped explain everything perfectly to me. We sorted out my confusion and he sent me my new policy in the same day! My whole family has insurance under this team and we all recommend. Chris is a great person to talk to and was able to answer every question I had :)"
We responded:
"WOW! Thank you so much for this review and trusting us to serve you and your family Hannah! We have enjoyed working with you! Thank you for trusting us with your Renter's Insurance needs. We look forward to serving you for many more years to come! - Shawn Hughes State Farm "
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Fred Marlman

July 16, 2025

5  out of  5
rating by Fred Marlman
"Agent answered the phone in person (rare in these times). Helpful and friendly. Thanks!"
We responded:
"Fred, thank you for the awesome review! I am so happy my team was so helpful. We are always here to serve you! Thank you for trusting us with your Auto Insurance needs! - Shawn Hughes State Farm Agency "
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Marie Legrand

July 15, 2025

5  out of  5
rating by Marie Legrand
"Chris is a very knowledgeable and communicative person to work with. I feel reassured working together!"
We responded:
"Thank you Marie! It has been such a pleasure serving you over the years. Thank you for trusting us! "
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Kim Payes

July 15, 2025

5  out of  5
rating by Kim Payes
"Shawn is absolutely fantastic! He explained all of my options and coverages with me so thoroughly and was so personable and great positive energy! I would absolutely refer him to clients and friends!!!"
We responded:
"Thank you so much Kim! It has been such a pleasure serving you and your family. Thank you for trusting us with your Auto Insurance, Personal Liability Umbrella, and Home Insurance! We are excited to serve you for many years to come - Shawn Hughes State Farm"
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Susan Brehm

July 11, 2025

5  out of  5
rating by Susan Brehm
"Shawn is an expert in his field. He gives good recommendations and explains my policies in a way I can understand. Shawn is polite and respectful. Thank you Shawn."
We responded:
"Thank you so much Susan! It has been such an honor to be able to serve you and your family for so many years. Thank you for trusting us with your Condo Insurance needs. -Shawn Hughes State Farm"
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Fawn Woodruff

July 10, 2025

5  out of  5
rating by Fawn Woodruff
"We truly appreciate all of Shawn‘s guidance over the last several years. He really takes time to make sure that we are taken care of and works with us to make sure that the insurance policies that we buy into are the right ones for our lifestyle and life circumstances. We have had other insurance coverage through other companies prior to State Farm and have never felt so taken care of. Thank you, Shawn and team for having our back."
We responded:
"Wow Fawn! This reviews means to much to us! It has truly been such a pleasure serving you and your family for so many years! Thank you for trusting us with your Auto, Insurance, Condo Insurance, and personal liability umbrella insurance! - Shawn Hughes State Farm"
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Keenan Sayers

July 10, 2025

5  out of  5
rating by Keenan Sayers
"Excellent service and attention to detail + thorough!"
We responded:
"Thank you so much for the review Keenan! It was as such a pleasure to serve you. Thank you for trusting us with your Auto Insurance! - Shawn Hughes State Farm"
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Alison Short

June 11, 2025

5  out of  5
rating by Alison Short
"Good experience, I saved money and got better policy coverage!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Shawn Hughes State Farm office. We look forward to serving you with your Auto Insurance needs for many years to come! - Shawn Hughes State Farm "
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Bruno Schloffel

June 7, 2025

5  out of  5
rating by Bruno Schloffel
"When Shawn took over from my previous agent he offered to conduct an annual review and he methodically went through every policy and explained pros and cons for every option. A fantastic service that gave me great clarity of my coverage. We added a much needed umbrella personal liability protection plan that i was previously unaware of and yet my monthly total premium cost was less than before due to all the discounts Shawn suggested and applied for me."
We responded:
"Thank you Bruno! I am glad that we were able to do a deep dive in of your Insurance Policies and put into place the Personal Liability Umbrella policy. It is important to feel safe and protected while on the roads. It is icing on the cake that we were able to provide more coverage for less premium!"
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Vivienne Jannatpour

June 6, 2025

5  out of  5
rating by Vivienne Jannatpour
"Working with Chris Latour has been a great experience. He took the time to explain the details of our home, car, and umbrella policies, make great suggestions, and thoroughly answer all questions with patience. We ended up with better coverage at a lower total cost. I will recommend him and State Farm to any who need insurance!"
We responded:
"Thank you so much for the review Vivienne! It was such a please serving you! Thank you for trusting us with your Homeowner and Personal Liability Umbrella Insurance! - Shawn Hughes State Farm Insurance Agency "
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Jpg gpj

May 30, 2025

5  out of  5
rating by Jpg gpj
"Super easy process to get a quote, with great communication about how bundling different things together could give a discount. Courteous, friendly, and knowledgeable staff who supported me through every step of the process. Highly recommend, A++ customer service."
We responded:
"Thank you so Much for the review Jpg Gpj! It was such a pleasure to serve you. We look forward to taking care of you for many years to come! Thank you for trusting us with your Auto Insurance needs! - Shawn Hughes State Farm Agency "
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splim tai

May 29, 2025

5  out of  5
rating by splim tai
"Chris was very helpful with our homeowner insurance policy search. He was responsive, provided valuable advice, and answered our questions professionally. We have been having our auto insurance with S Hughes agency. It’s nice to bundle the auto with home coverage now."
We responded:
"Thank you for such a great review Splim Tai! We strive to provide education combined with great service! Thank you for allowing us to help you with your Auto Insurance!"
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Stephanie Love

May 29, 2025

5  out of  5
rating by Stephanie Love
"Agent was very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your Auto insurance needs. We Look forward to serving you for many years to come! - Shawn Hughes State Farm Insurance Agency "
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Andrew Biggs

May 20, 2025

5  out of  5
rating by Andrew Biggs
"Chris was quite helpful and found me a super competitive rate along with just being fair and easy to talk to. Felt more personal than their competitors."
We responded:
"Andrew, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Thank you for trusting us with your Auto Insurance needs! We look forward to serving you for many years to come! - Shawn Hughes State Farm "
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Keisha Makonese

May 13, 2025

5  out of  5
rating by Keisha Makonese
"State Farm saved me over $500 a month with my car insurance. Shawn went above and beyond! Thank you!"
We responded:
"Wow Keisha! We love these stories! Thank you for trusting us with your Auto Insurance needs! - Shawn Hughes State Farm Agency"
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Keisha Makonese

May 13, 2025

5  out of  5
rating by Keisha Makonese
"Chris Latour with State Farm Insurance saved me over $500 in car insurance! He went above and beyond. Thank you!"
We responded:
"Keisha, thank you for such a great review! It is always our agency's goal to educate, insure you from the unexpected, and do all of this within a budget! Thank you for trusting us with your Auto Insurance needs! - Shawn Hughes State Farm "
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Sam Hertenstein

May 8, 2025

5  out of  5
rating by Sam Hertenstein
"Shawn and his team are so nice and extremely helpful! I switched from a different insurance company a few years back and have had nothing but an easy and lovely experience since. My coverage is extremely transparent, and I actually feel like I understand my policies which has not been my experience. Shawn always goes above and beyond, I highly recommend him and his team!!"
We responded:
"Sam, it has been such a pleasure serving you! Thank you for trusting us!"
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Pls a Q

May 6, 2025

5  out of  5
rating by Pls a Q
"Very responsive team."
We responded:
"Thank you for the 5 Star Review Pls A Q! We appreciate you and your business! - Shawn Hughes State Farm "
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Austin Holler

May 6, 2025

5  out of  5
rating by Austin Holler
"Shawn, Vincent, and team have all been extraordinary to work with and the customer service stellar! All that at a price point that's better than my last home insurance coverage. Normally, it's a matter of pick 2 of 3, but in this instance you can have it all. I highly recommend giving Shawn a call and see if switching makes sense for you, too."
We responded:
"Wow Austin! Thank you so much for this review! It has been such a joy to serve you! We look forward to serving you for many more years to come. Thank you for trusting us with your Auto and Home Insurance needs! - Shawn Hughes State Farm "
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Paul Sandoval

April 24, 2025

5  out of  5
rating by Paul Sandoval
"Just switched over to State Farm from Progressive after my Progressive rate went up 33%. The call center folks were unable to explain why my rates went up so much other than saying it was due to inflation. State Farm was able to provide the reasonable prices that I was accustomed to and Chris Latour went above and beyond to explain each coverage in detail while also talking through the price impact of each item."
We responded:
"Thank you for putting trust in us Paul! We know that sometimes change can be intimidating, but we are so grateful you gave us a shot to serve you! Thank you for allowing us to protect your Auto Insurance. We look forward to serving you for many years to come! - Shawn Hughes State Farm "
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Sheldon Stadnyk

April 18, 2025

5  out of  5
rating by Sheldon Stadnyk
"Periodically we do a "scorched earth" bit of research to ensure that we are getting great home insurance coverage at a competitive price. Oh my, did we look at the right time. I contacted Chris Latour, (Shawn Hughes State Farm Insurance Agency). State Farm remains one of the most reputable names in an industry undergoing massive change. We found the same or better coverage at a more affordable price despite being with our prior company for eleven years. Here's to starting a new long lasting relationship."
We responded:
"Thank you for leaving us such a thoughtful review Sheldon! We are so grateful to have a team that cares and loves to serve our clients and community! Thank you for trusting us with your Auto and Home Insurance needs. I know Chris really enjoyed helping you through the process! - Shawn Hughes State Farm "