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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ann Hendrick

September 21, 2023

5  out of  5 rating by Ann Hendrick
"I’ve been with State Farm for more than 40 years and they’ve been a solid company. Shawn Hughes and the office staff are easy to work with, knowledgeable, and call back whenever we have questions."

Doug Emmerich

September 20, 2023

5  out of  5 rating by Doug Emmerich
"This office is staffed by very knowledgeable, helpful, and friendly people. They are quick with information and communicate very well, always returning calls or calling with information they had to research. I enthusiastically recommend them."

David Dean

September 14, 2023

5  out of  5 rating by David Dean
"Vincent at Shawn Hughes State Farm really worked it to get us max coverage for the best rate. Don't hesitate to call him if you need home insurance. State Farm has great coverage options if you live in Colorado. Their Auto coverage had much better coverage than Progressive for just a few dollars more. With the bundle I saved hundreds for the year. Thanks Vincent!"

Nicole Ferrante

September 8, 2023

5  out of  5 rating by Nicole Ferrante
"Shawn is absolutely amazing! He is quick to get things done and responds in a timely manner. 10/10 best agent I’ve worked with!! :)"

Anna Scarlett

August 31, 2023

5  out of  5 rating by Anna Scarlett
"Chris was amazing and took over an hour to talk me through all of my options!"

Tom Kole

August 30, 2023

5  out of  5 rating by Tom Kole
"Following up to my original post from a few years ago. Shawn has been an excellent partner and true professional having had our roof characterized for hail resistance, and inspected after the Marshall Fire. Compared to any other State Farm Agent I have had since 1986, I rank him the highest of all of them. Truly fortunate to be able to work with Shawn for our all of our policies! Shawn and his team our absolutely outstanding. I have been with State Farm for a very long time and Shawn in the last 3 months since we initially met has gone far above and beyond any insurance agent for premium reductions, coverage options, etc. He has been far more proactive than any agent I have ever had and I strongly recommend him and his team."

Kai Hueske-Van Ceylon

August 26, 2023

5  out of  5 rating by Kai Hueske-Van Ceylon
"Great experience overall! Everyone was friendly and helpful - Vincent jumped through hours of legal hoops to answer my questions and find the right insurance fit for me."

Vicki Hill

August 26, 2023

5  out of  5 rating by Vicki Hill
"Very friendly, helpful people. Enjoyed the experience of transferring my insurance needs."

Alison Santmyer

August 22, 2023

5  out of  5 rating by Alison Santmyer
"Could not be more excited to work with this agency after my interactions with Chris L. We were in the process of looking for insurance after seeing the sticker shock of adding a teen driver to our policy and so glad we contacted this agency. Chris was incredibly polite, punctual on calls and emails, did not push a hard sell, informative about different options, and knowledgeable about what State Farm could do for us. I genuinely felt that he was looking out for us, financially and from a coverage perspective. Communication was a definite A+."

Robert Hunt

August 10, 2023

5  out of  5 rating by Robert Hunt
"Christopher Latour answered all my questions, and his follow-up was impeccable. It was a pleasure working with him and this agency. I would highly recommend him and this agency to anyone looking for insurance coverage. I left convinced that I had obtained the best product at the best cost. Thanks for all your efforts."

John Dardick

July 29, 2023

5  out of  5 rating by John Dardick
"Always a pleasant and educational experience so we can make informed decisions."

Power Axl

July 28, 2023

5  out of  5 rating by Power Axl
"Chris was helpful going over all options and getting a great policy, definitely passing on his number for insurance needs"

Betsy Veraldi

July 21, 2023

5  out of  5 rating by Betsy Veraldi
"I have always had such positive experiences with Shawn Hughes and his office staff that I’ve worked with - Vincent Joostema and Anna Thomas. Vincent recently spent time on the phone with me reviewing multiple auto policies as a well as my renter’s insurance. Vincent was friendly, personable, informative, and incredibly helpful. He was up front with me about the price of insurance and didn’t push me to purchase additional insurance I didn’t need, which I appreciated. I understand my auto and renters insurance policies and feel like Vincent was able to save me money. Vincent has provided efficient and consistent communication with me. I so appreciate the customer service I receive from Shawn Hughes’ office and State Farm! Thank you, everyone!"

jesus villa

July 20, 2023

4  out of  5 rating by jesus villa
"Great communication and responsive with answers."

Jane Schrag

July 18, 2023

5  out of  5 rating by Jane Schrag
"Great service all round, thanks."

Boulder Valley Hardwood Flooring

June 30, 2023

5  out of  5 rating by Boulder Valley Hardwood Flooring
"We have been insured with Shawn for a few years now. Everything from auto, home, personal articles etc. We met in person for the first time since Covid and would just say I was so impressed with his personable approach with his clients. We talked about family. We talked about business. We talked about hobbies. We talked about insurance and future needs. He is very thorough and thoughtful with his approach without forcing policy add ons that you dont need. I would highly recommend Shawn to anyone looking for a better insurance experience with someone who really cares"

Kayla Ruybal

June 29, 2023

5  out of  5 rating by Kayla Ruybal
"State Farm and my branch has gone above and beyond with customer service and onboarding me as a new customer. Exceeding expectations, good communication and cost savings are all a part of my experience."

Ben Lachini

June 29, 2023

5  out of  5 rating by Ben Lachini
"Shawn and Anna are extremely efficient in helping myself and our company to get great coverage at a wonderful value. We couldn't be happier with our Insurance Protection and the peace of mind it brings us. They are very adept at saving me time that allows me to focus on what I do. All we have to do is dial their number or send an email, They make it happen. We've been around the block with all the "jingled" Insurance companies, the cut rate ones, the online only robot ones and some that weren't even in business after a couple years. We can't risk going with anyone else at this point. To us the Jingle is " Shawn Hughes State Farm is here for the rest of my liiiiife""

Prak K

June 28, 2023

5  out of  5 rating by Prak K
"I want to share my experience with Shawn Hughes's State Farm. I was in the market searching for the best auto insurance quote and got in contact with Vincent. I have to say that Vincent at Shawn Hughes's State Farm is incredibly knowledgeable, quick, and responsive. He is the type of person who goes above and beyond to help you find the right quote with good coverage. Vincent is well-versed in all the products offered by StateFarm and has a deep understanding of the various coverages. He provides valuable insights on each coverage and explains why it is needed or not needed. There have been numerous instances where I have been impressed by his knowledge and his ability to think outside the box. One such experience stands out: we all know that bundling services can result in additional discounts. However, my current home insurance was already very cheap, and no one, including StateFarm, was able to beat the price. Vincent never tried to convince me to switch my home insurance, but instead, he started looking for ways to help me obtain a bundle discount. He suggested a couple of other policies that only cost $1 or $2 per month, but they reduced my auto policies by $7-8 per month. This means that I was able to add extra policies/coverages at no additional cost. In fact, it saved me extra money. I must commend Vincent for never attempting to oversell any products that would burden our pockets."

Jillian Schloffel

June 26, 2023

5  out of  5 rating by Jillian Schloffel
"Vincent at the Shawn Hugh’s agency in Lafayette was the best customer service I have truly ever received! He was incredibly patient and kind, and explained things simply with easy understanding. We need more “reps” like this in the world! Thanks so much, Vincent, and State Farm!"

Nadine Shade

June 24, 2023

5  out of  5 rating by Nadine Shade
"Very responsive and knowledgeable"

Heather Crouch

June 23, 2023

5  out of  5 rating by Heather Crouch
"The support and time taken to cover policy information and also help with any claims questions is greatly appreciated. Shawn and his whole office are extremely helpful!"

Theresa McDevitt

June 8, 2023

5  out of  5 rating by Theresa McDevitt
"Vincent was fantastic! He took so much time to go through the details of my plan and answered all of my questions thoroughly. I would recommend him to anyone."

Ada Luchao Wang

May 14, 2023

5  out of  5 rating by Ada Luchao Wang
"I called Shawn Hughes State Farm and they were so kind and walked me through all of my coverages and even offered ME discounts ( I didn’t have to ask). Shawn showed me a Hospital Income Policy and I was able to collect $300 after a skiing accident! They are the real deal!"

Nevada Jenkins

May 11, 2023

5  out of  5 rating by Nevada Jenkins
"Chris Latour was very helpful! Always available to answer questions and thorough."